FAQs

Gas Logs Etc

Have a fireplace-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What are the warranty options?

    We have a wide range of gas logs from various brands, including Inferno Series, Twilight Inferno, Magnificent Inferno, Woodland Timbers, Cross Timbers, Rustic Timbers, Canyon Timbers, and Aspen. We also offer fireplace screens, fireplace accessories, fireplace sets, fireplace decorations, antique signs, and gas fireplace inserts in Marietta, GA and surrounding areas.

  • How long is the installation process?

    Per our experts, our installation process is typically 45 minutes or less. If you're interested in having gas fireplace inserts in Marietta, GA or a nearby area, don't hesitate to contact us!

  • Do you need to come to my home to view my fireplace?

    Not all the time. We can view pictures of your fireplace and give you recommendations based on those pictures.


    To learn more about receiving gas fireplace inserts in Marietta, GA or a surrounding area, contact our team.

  • What is the most popular style of fireplace logs you sell?

    There is a lifetime warranty against the breaking or cracking of the gas logs.

  • Do you sell vented or vent-free gas logs?

    We sell both. However, we highly recommend the vented sets over the vent-free sets. To order gas fireplace logs in Marietta, GA or a nearby area, contact us as soon as you can!

  • What is the difference between vented and vent-free set?

    The vented sets are more realistic and have a natural flame pattern with a glowing amber bed. The vent-free sets have an upright flame that does not touch the logs in any way. The best way to see this would be to visit our showroom! We're the team to call for high-quality gas fireplace inserts in Marietta, GA and the surrounding areas.

  • Do the vented sets produce as much heat as the vent-free set?

    According to our experts, the high radiant vented Timber sets will put out heat 15 to 20 feet in front of your fireplace. In the vent-free sets, the majority of the heat will end up towards the ceiling.


    If you'd like to order gas fireplace inserts in Marietta, GA or a surrounding area, then contact Gas Logs Etc!